1The first three days
The accident has just happened
See a doctor, even if you think it will pass. Mention all symptoms, especially in the neck and head. If anyone is more than slightly injured, the police must be notified. Take photos, and write down the names of witnesses.
We tell you what must be reported, and to which company.
Get help with this2The first weeks
The personal injury has not been reported
Damage to the car and injury to you are two separate cases. The personal injury must be reported separately to the insurance of the car you were in or were hit by. If you have your own accident insurance, the claim there must be reported within one year.
We find the right company and report the injury. If the car is unknown or uninsured, we report to Trafikkforsikringsforeningen.
Get help with this3The first year
You are losing income
Sickness benefit does not cover income above six times the basic amount (G), and NAV pays for 248 days. Work assessment allowance (AAP) is 66 percent of the basis. What you lose, you can claim from the insurance company.
We claim lost income and expenses along the way. The company must pay an advance when it is clear that it will pay part of the claim.
Get help with this4When the injury is stable
A specialist is going to assess you
The specialist report is used to assess how severe the permanent injury is, and whether it was caused by the accident. Talk to us before the specialist is chosen.
We review the choice of specialist and the questions the specialist is asked.
Get help with this5When the company replies
The company has said no
The company may argue that the symptoms were not caused by the accident. Send us the letter. If the refusal concerns accident insurance, you have six months to take it further after a written refusal.
We assess the refusal against the conditions set by the Supreme Court, and whether the case should go to the Norwegian Financial Services Complaints Board (Finansklagenemnda) or to court. If the company does not cover the lawyer here, you get a price quote first.
Get help with this6At settlement
You have received an offer
As a general rule, compensation is paid as a lump sum. Do not reply before a lawyer has looked at the offer. Send it to us.
We check the amount against what the law entitles you to: lost income, future loss of income, expenses, loss of ability to work in the home and compensation for permanent injury (ménerstatning).
Get help with this